Haverhill - Place Court

Place Court is registered to provide residential care for men and women who are over the age of 65 years and have been assessed as requiring a residential care service to meet their needs.

The range of care needs the home is intended to meet includes assistance with personal care such as washing and dressing, assistance with meals should this be required and any general support required by individual residents to assist them to enjoy their lives to their maximum ability.

Nursing care is not provided by the staff of Place Court however the Community Nurses are regular visitors and attend to residents as and when needed.

Place Court is registered to provide care for a maximum of seven people who have a diagnosis of dementia.  One of these rooms is used for short-term care to support people who live in the community.

The main criteria for admission is that prospective residents need to be considered in need of personal care which cannot safely be provided within their own home.  Hospital or community social workers are responsible for undertaking the initial assessment and making the referral to Place Court.  Once received either the home’s manager or senior team leader will visit the person and discuss Place Court, the prospective resident’s needs and expectations.  An invitation to spend a day at Place Court prior to admission is offered.  If it is considered that the services available at Place Court can meet the identified needs of the individual then a vacancy is offered.

All residents have a written care plan which is devised with their assistance.  Part of this care plan identifies hobbies and leisure interests.  Care staff have delegated responsibility for key residents.  Where possible staff will encourage and assist residents with their hobbies and will take opportunities to create social activities.

Residents of Place Court have their own personal bedroom with en-suite facilities.

The home is divided into four “houses” each with communal lounge dining areas, should residents wish to take their meals in their bedroom this will be arranged.

There is a large entertainments room at Place Court which is used for parties and social events.  It is also available for use by families should they wish to a private party for their relative.

A monthly church service is conducted by members of the Salvation Army.  Local ministers attend individually to residents should there be anyone who wishes to take Holy Communion.

Arrangements can be made for residents to attend a place of worship of their own choice in the area where possible.

There are no formal visiting times however visitors are respectfully asked to avoid mealtimes.

This Service User Guide is given to prospective customers and to residents when they come to live with us