'Protecting Consumers, Supporting Businesses'
Receive Trusted Trader email updates What is it? How does it work? Interested in joining? Additional Information What is it? Suffolk Trusted Trader is the directory of local tradesmen who have been checked by Suffolk County Council Trading Standards and made a commitment to treat their customers fairly. We know it can be very stressful to try and find the right tradesman. That’s why Suffolk Trading Standards have created Suffolk Trusted Trader to give you peace of mind. How does it work?We work with Referenceline Ltd to make the Suffolk Trusted Trader directory available online to everyone.
You can browse the Suffolk Trusted Trader directory for free; it will also allow you to read what Suffolk consumers have to say about our Trusted Traders so you can choose the right tradesman for your needs. The feedback that Suffolk Trusted Traders receive helps other residents select the right trader for their needs. Please bear in mind that in exchange for this free service you will be asked to give Suffolk Trusted Traders feedback for others to read. Your feedback could help them avoid rogue traders who may try to take advantage of them. If you are unable to access the online directory, you can call Suffolk Trading Standards directly on 01473 264 859 to receive details of a Suffolk Trusted Trader. Don’t pick a random trader, pick a Suffolk Trusted Trader. Interested in being part of Suffolk Trusted Trader?Please call 01473 264859 or email Trading Standards to request an Application Pack or if you have any questions regarding the scheme. Alternatively you can follow this link to download the Application Form and Application Checklist or to read the Terms and Conditions.
Additional Information Useful information from Consumer Direct Age UK Suffolk has additional informationon services to help older people at home, including help with shopping, odd jobs, cleaning and care services. They also have details of local low cost sources of help with gardening and small repairs to the home. Please contact Age UK Suffolk’s Domestic Information Helpline 0845 330 0470 (open 9.30am to 12.30 Monday to Thursday mornings) or email office@ageuksuffolk.orgwith details of your enquiry. Door Step Selling- What reputable traders should do and how to protect yourself Before you Buy - Agreements on price and payment Know Your Rights - Door Step selling regulations Making a Complaint- Template letters and dealing with disputes (The Trusted Trader site is maintained by our partner Referenceline Ltd. Suffolk County Council is not responsible for the content of external websites. Please also read the disclaimer on the Trusted Trader site. )