Trading Standards

Suffolk sign - a rogue free zone

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Latest news and product recalls from Trading Standards.

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Trading Standards - business advice
Trading Standards - product recalls and safety news
Help for local consumers  - Download a Consumer Action Pack 

 

Enforcing fair-trading, consumer protection and product safety laws.

Trading Standards is working to achieve a fair and safe trading environment and informed confident consumers.

We aim to make sure that:

  • certain animal diseases such as Foot and Mouth, Bovine Spongiform Encephalopathy (BSE) and in particular rabies do not spread into or through the county;
  • consumer goods, particularly electrical appliances, toys and furniture are safe;
  • consumers and legitimate businesses are not disadvantaged by unfair trading practices or scams;
  • legitimate businesses are not put at a disadvantage by having to compete with misdescribed, counterfeited or dangerously shoddy goods; creating a level playing field for local businesses
  • members of the public are not misled by false statements about goods (including food) or services;
  • overloaded lorries do not cause danger to the public or damage to roads and bridges Fact sheet for drivers of commercial vehicles (PDF, 337Kb); and
  • the storage and sale of dangerous products such as petroleum, explosives and poisons do not put the public or environment at risk.

We offer free impartial business support and advice. We provide consumer advice through a regional Trading Standards helpline, Consumer Direct.

Officers visit businesses giving advice and assistance. They also check to make sure there are no breaches in the law.

Further information