Fair trading

Protecting Suffolk's residents from rogue traders, scams and unfair selling techniques

Trading Standards officers respond to complaints and queries as well as proactively targeting work to areas where the need is greatest.

The areas Trading Standards cover in terms of fair trading include:

  • checks at jewellers;
  • descriptions and promises;
  • estate agents and property developers;
  • holidays;
  • homeworking scams;
  • illegal doorstep traders.
  • scams and misleading selling techniques;
  • small print in contracts;
  • the motor trade; and
  • checks on underage sales including alcohol and cigarettes.

A helpful Consumer Action Pack which has advice on the law and template letters is available to download: