Advice to consumers

Consumer Direct logo and contact details

Consumer advice to the citizens of Suffolk

Consumer advice has always been an essential and valued part of Suffolk County Council's trading standards service. We help thousands of people each year to resolve their consumer problems. We provide this service via our partners at Consumer Direct, a regional trading standards helpline. Their web site contains more information:

We also focus on preventing problems before they occur and helping people develop skills to tackle problems when they happen. We have produced a Consumer Action pack (PDF, Kb), which will help you deal with a wide range of issues.

You can also speak to an advisor face to face, during office hours at Suffolk Trading Standards headquarters, Endeavour House, 8 Russell Road, Ipswich, Suffolk IP1 2BX.

Other useful links