Working with Small and Medium Enterprises and voluntary and community organisations

Suffolk County Council is committed to giving all suppliers every opportunity to compete for our contracts on a level playing field and where possible taking full advantage of the skills and enterprise available locally.

In the past we have presented to many organisation such as the Ipswich and Suffolk Small Business Association and the Suffolk Ethnic Minority Business Forum and we welcome the opportunity to talk to any business groups about opportunities to work with us.

We recognise that a diverse range of suppliers have much to offer by bringing increased competition for goods and services. SMEs and these other types of supplier often have a lower cost base, provide innovative ‘niche’ market goods and services, be more responsive and can offer a better quality of service. We also understand that there are a many barriers, both real and perceived, faced by these suppliers wishing to do business with the council.

We actively encourage all suppliers to tender for our requirements and strive to ensure that our procurement processes do not unreasonably prevent any type or size of supplier from bidding for our contracts. We award contracts on the basis of the best value to the authority, taking into account a range of supply factors. At Suffolk County Council we are also committed to encouraging local organisations to supply us with goods and services.

Barriers to entry

We have identified the following as being potential barriers to market entry for SMEs:

  • Difficulty in identifying opportunities. It is not always easy to know where to look for tendering opportunities. Adverts placed in the Official Journals of the European Communities (OJEU), are not always easy to understand because of the terminology used.
  • Size and type of contract. Larger requirements may be off-putting for SMEs. Increasing the use of framework agreements can make access to council contracts difficult.
  • An overly complicated tender process can be a problem for any potential bidder, in particular SMEs. Increased complexity leads to higher bidding costs which can make tendering too expensive for SMEs.

Positive action – our response

As a council, we have signed the Government's Small Business Friendly Concordat and the Suffolk Compact’s Voluntary and Community Sector’s Funding and Procurement Code of Practice. We have also adopted the guidance outlined in the joint Office of Government Commerce (OGC) /Small Business Service (SBS) booklet ‘Smaller supplier…. Better value?' and the OGC / Home Office booklet ‘Think Smart Think Voluntary Sector’. In particular we:

  • consider the needs of SMEs when developing our procurement strategy. For example, by considering what added value SMEs can bring to the supply chain, the size and complexity of contracts and the possibility of allowing sub-contracting;
  • ensure each tender is based on a clearly defined business need and that the complexity of the process, pre-qualification, evaluation criteria and timetable are appropriate;
  • publish with each tender, the evaluation criteria and process to be used;
  • make available through the our website, a corporate register of all on-going contracts with contact details and a ‘Plain English' guide to procurement and tendering processes;
  • have changed our business questionnaire to make applications quicker and easier;
  • ensure that when a contract is advertised, it appears on our website as well as the national opportunities portal, www.supply2.gov.uk or the Official Journal of the European Union (depending on the size of the contract);
  • take every opportunity to meet and talk with SMEs about future tenders and bidding processes (for example at meet the buyer and supplier forum events);
  • develop wider use of electronic tendering and e-procurement across the council;
  • ensure that all bidders are made aware of the opportunities for formal feedback on their tender submission after contract award.

Further support

Voluntary and community organisations can find further information and guidance on the council’s funding opportunities through the Suffolk Single Gateway.