Working With Local Suppliers




We are committed to giving all suppliers every opportunity to compete for our contracts on a level playing field and where possible taking full advantage of the skills and enterprise available locally. We welcome the opportunity to talk to any business groups about opportunities to work with us.

We recognise that a diverse range of suppliers have much to offer by bringing increased competition for goods and services and supporting us in the development of commissioning intentions. Third Sector Organisations including Small and Medium Enterprises (SME's) often have a lower cost base, provide innovative ‘niche’ market goods and services, are more responsive and can offer a better quality of service. We also understand that there are many barriers, both real and perceived, faced by these suppliers wishing to do business with the council.

We actively encourage all suppliers to work with us and to tender for our requirements. We want to ensure that our procurement processes do not unreasonably prevent any type or size of supplier from bidding for our contracts and welcome feedback from suppliers. Our contracts are awarded on the basis of the best value to the authority, taking into account a range of qualitative and price factors.

Read our Supplier Charter

Barriers to entry

We recognise that the following are potential barriers to market entry for smaller suppliers:

  • Difficulty in identifying opportunities - It is not always easy to know where to look for tendering opportunities. Adverts placed in the Official Journals of the European Communities (OJEU), are not always easy to understand because of the terminology used;
  • Size and type of contract - Larger requirements may be off-putting for SME's. Increasing the use of framework agreements can make access to council contracts difficult;
  • An overly complicated tender process can be a problem for any potential bidder, in particular SME's. Increased complexity leads to higher bidding costs which can make tendering too expensive for SME's.

Positive action – our response

The Council has signed the Government's Small Business Friendly Concordat and the Suffolk Compact’s Voluntary and Community Sector’s Funding and Procurement Code of Practice. We have also adopted the guidance outlined in the joint Office of Government Commerce (OGC) /Small Business Service (SBS) booklet ‘Smaller supplier…. Better value?' (pdf, 1.8mb) and the OGC / Home Office booklet ‘Think Smart Think Voluntary Sector’ (pdf, 175kb).

In particular we:

  • Consider the needs of Smaller organisations when developing our procurement strategy. For example, by considering what added value SME' can bring to the supply chain, potential for involvement in development of commissioning intentions. the size and complexity of contracts and the possibility of allowing sub-contracting;
  • Work with representative bodies for the Voluntary Sector and small businesses to develop best practice in commissioning and procurement;
  • Ensure tenders are based on a clearly defined business needs and that the complexity of the process, pre-qualification, evaluation criteria and timetable are appropriate;
  • Publish with each tender, the evaluation criteria and process to be used; 
  • Make available through our website, a corporate register of all on-going contracts with contact details and a ‘Plain English' guide to procurement and tendering processes; 
  • Make extensive use of a small business friendly pre-qualification questionnaire to make applications quicker and easier;
  • Ensure that when a contract is advertised, it appears on our Suffolk Sourcing site as the national opportunities portal, Contracts Finder and/or the Official Journal of the European Union (depending on the size of the contract); 
  • Take every opportunity to meet and talk with SME's about future tenders and bidding processes (for example at meet the buyer and supplier forum events); 
  • Develop wider use of electronic tendering and e-procurement across the council to simplify the tender process and reduce bidding costs;
  • Ensure that all bidders are made aware of the opportunities for formal feedback on their tender submission after contract award.

Further support

There are a range of Business Support Agencies in Suffolk that can offer advice and information to new and small businesses.

Suffolk County Council, in partnership with the relevant district councils, also operates five business development centres throughout the county to encourage new business and business growth.

Voluntary and community organisations can find further information and guidance on the council’s funding opportunities through the Suffolk Single Gateway.

Answer involves a package of support to help businesses improve their efficiency including an efficiency network, development of an environmental charter and on-site audit support.


The contents of this page are intended for general information only and should not be relied on as forming a binding commitment on the council