About energy and water services

We are the Energy Team which is part of the Sourcing Procurement and Contract Management (SPCM) unit in Endeavour House.

We manage all aspects of energy and water for Suffolk County Council premises, some Suffolk district and borough councils and also a number of private schools and colleges.

Energy team members

Paul Bonello - Manager - overall responsibility for Energy Team, energy contracts and procurement, energy & water contract management, energy and water efficiency, Carbon Reduction Commitment (CRCees)

Danielle Sually & Anthea Young – Officers - energy and water billing, supplier payment, bill data management, bill validation, billing queries and disputes, EnTech web site queries, etc.

The above responsibilities are not intended to be an exhaustive list and most us should be able to deal with the majority of any queries you may have.

What we do

We provide the following services to our customers for electricity, gas, oil, water, and fuel cards:

  • Arrangement of new energy supplies and site works;
  • Bill validation and payment;
  • Budget forecasting advice;
  • Energy efficiency advice and guidance;
  • Energy procurement;
  • Online energy database - containing bill data and meter-reading module;
  • Query resolution/ negotiation in the event of dispute

If you have any queries or questions please don't hesitate to email us on energyteam@suffolk.gov.uk or contact one of us directly. We have a number of fact sheets that we can email across on request should you require any more specific information regarding the services we provide.


The contents of this page are intended for general information only and should not be relied on as forming a binding commitment on the council